Returns & Exchanges
At Amazing Interiors NZ, we want you to love your home decor, so if you are not completely satisfied with your purchase, we offer a 14-day return window for most items. Please ensure all products are returned in their original condition and packaging to qualify for a full refund or exchange.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Authorization form.
Package Securely
Carefully pack the items in their original boxes with all protective padding to prevent damage during transit back to our warehouse.
Ship the Item
Send your parcel via a tracked courier service to the address provided in your authorization email, as we cannot be responsible for lost items.
Quality Check & Refund
Once our team inspects the returned goods, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing